Are you looking for an honest review of Ontario’s Captain Cooks Casino? Then, you’ve come to the right place! In this article, we’ll cover everything you need to know about the Captain Cooks online casino in Canada. We’ll explore its sign-up bonus, game selection, mobile app, and much more to help you decide if it’s the perfect option for you!
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Author’s Quick Take on Ontario’s Captain Cooks Casino
After my team’s thorough review and getting a chance to test the casino for myself, I can confidently say that Captain Cooks is a safe and reliable option for online gambling in Ontario and all other Canadian provinces/territories.
A solid selection of 850+ slots and other popular casino games, 24/7 customer support via live chat, and a mobile-friendly website are just a few of the many things that you’re sure to like about Captain Cooks Casino.
Plus, I really like that Captain Cooks is a member of the Casino Rewards Loyalty Program network! This means you’ll have an opportunity to unlock exclusive games and promotions, birthday gifts, free sweepstakes entries, VIP treatment, and other incredible rewards through your gameplay.
That said, you should also be aware of some of the casino’s main drawbacks. These include slow payout times, steep playthrough requirements for its sign-up bonus, no mobile app for iOS and Android devices, and an unusually high $50 minimum withdrawal requirement.
As a result, if you’re not completely sold on Captain Cooks Casino (or you’re just looking for something a bit different), we’ve got you covered! Just check out our list of the best casinos in 2024. Here, you’ll find plenty of online casinos that offer top bonuses and excellent player expereinces!
 Reviewed By: Peyton Powell |
 Fact Checked By: Mike McDermott |
Ratings Breakdown
| Banking Options: | ⭐⭐⭐⭐ 4/5 |
| Mobile App & Website: | ⭐⭐⭐⭐ 4/5 |
| Game Selection: | ⭐⭐⭐ 3/5 |
| Safety & Security: | ⭐⭐⭐⭐⭐ 5/5 |
| Customer Service | ⭐⭐⭐⭐ 4/5 |
| Overall Rating: | ⭐⭐⭐⭐ 4.0/5.0 |
Pros & Cons
Pros
- 850+ Slots, Table Games, Video Poker, & More
- Immersive Live Dealer Games
- 24/7 Live Chat Support
- Wide Range of Payment Methods Accepted
- Licensed & Regulated
Cons
- High Playthrough Requirements on Sign Up Bonus
- Slow Payout Times
- $50 Minimum Withdrawal Amount
- No Mobile App
Banking Options & Payment Methods – Rating 4/5
When it comes to banking, Captain Cooks Casino Canada has you covered with plenty of safe and convenient options for both deposits and withdrawals! Here’s a quick breakdown of everything you need to know about adding funds to your account and cashing out winnings:
Deposits
If you’d like to add funds to your Captain Cooks casino account, you’ll have the following payment options to choose from: Interac Online, Interac e-Transfer, NETELLER, Visa, Mastercard, Skrill, Paysafecard, AstroPay, eCheck, MuchBetter, and INSTADEBIT.
There is a $5 minimum deposit requirement for each payment method, and all transactions are instantly processed, allowing you to start playing your favorite games without delay.
Withdrawals
The withdrawal options at Captain Cooks Casino are quite similar to the deposit methods. In the table below, you’ll find a quick overview of everything you need to know:
| Withdrawal Method | Payout Time | Min. Withdrawal | Fees |
|---|---|---|---|
| Visa/Mastercard | 3 Business Days | $50 | None |
| e-Wallets | 1-3 Business Days | $50 | None |
| Direct Bank Transfer (DBT) | 6-10 Business Days | $300 | $50* |
| CAD EFT/eCheck | 2-3 Business Days | $50 | None |
In addition, Captain Cooks Casino holds all withdrawn funds in a “Pending” status for 48 hours, and the request will then be processed on the following business day.
We should also mention that players who have not previously received a withdrawal (or are using a new cash-out method) will be subject to additional verification checks that can take up to 5-7 working days.
Mobile App & User Experience – Rating 4/5
Unfortunately, Captain Cooks Casino does not currently offer a dedicated mobile app on the App Store (for iOS devices) or the Google Play Store (for Android devices).
That said, you can still easily access the Ontario online casino on your smartphone or tablet using your device’s web browser. For this review, I tested the website on my iPhone, and I have to say…I was really impressed with the overall user experience!
The mobile version of the Captain Cooks website is optimized for a seamless gaming experience on smaller screens, featuring responsive design and intuitive navigation.
While the absence of a dedicated app may be disappointing for some players, the mobile web version of Captain Cooks Canada still provides access to a wide range of games, banking options, and promotions.
Plus, with instant play functionality, you can enjoy your favorite games directly in your mobile browser without the need for additional downloads.
Overall, while a dedicated mobile app would enhance the user experience further, the mobile web version of Captain Cooks Casino remains a solid option for players who prefer gaming on the go.
Captain Cooks Casino App Ratings
| Store | Rating Information | Download |
|---|---|---|
| 📱 Google Play Store | N/A | N/A |
| 🍎 App Store | N/A | N/A |
Captain Cooks Casino Reviews From Everyday Users
- Great Games: “Great games…especially 9 Masks. I received my winnings in 3 business days..without any problems. I highly recommend Captain Cooks Casino. They are legit and full of help if you need it. I’m playing again!!!” – Rose Marie (5/5 Star Rating on Trustpilot)
- Withdrawals Have Always Been Easy: “Like the variety of games and multiple payment methods. Withdrawals have always been easy as well. Would have given 5 stars but for some reason my last withdrawal was very delayed compared to the usual. That aside the chat was very helpful and support is great!” – Kim (4/5 Star Rating on Trustpilot)
- Great Experience: “This casino has some of the best games. Better than many I’ve tried. One issue I’ve had is a couple of games I like stopped working and haven’t been fixed for months now. That being said captain cooks is above all my favourite casino.” – J.J. (4/5 Star Rating on Trustpilot)
Captain Cooks Online Casino Game Selection – Rating 3/5
As it currently stands, Captain Cooks Casino offers 850+ casino games from Microgaming, Evolution Gaming, and over a dozen other leading providers in the iGaming industry. Let’s take a closer look at some of the different categories of games you can expect to find:
Slots
As you’d expect, Captain Cooks Casino Ontario provides a wide range of slot games to cater to various preferences. Whether you’re into classic fruit machines with simple gameplay or modern video slots packed with bonus features and stunning graphics, there’s something for everyone here.
With hundreds of slot titles available, Captain Cooks players can explore different themes, paylines, and betting options to find their perfect match! Plus, there are over a dozen progressive jackpot slots available, which offer the thrilling opportunity to win life-changing sums of money with each spin.
Table Games
In addition to slots, Captain Cooks Casino also offers a decent selection of table games to cater to players who prefer classic casino experiences. You’ll find popular options like blackjack, roulette, baccarat, and more available in various versions to suit different preferences and skill levels.
Video Poker
Fans of video poker will find several options to enjoy at Canada’s Captain Cooks Casino. From classic variations like Jacks or Better to more modern twists, there’s plenty of video poker action to keep you entertained. Test your poker skills against the computer and aim for winning hands to score big payouts!
Live Dealer Games
Lastly, for those seeking an even more immersive gaming experience, Captain Cooks features a live dealer section powered by Evolution Gaming. Here, players can enjoy real-time gameplay with professional dealers streamed directly to their devices.
So, whether you’re playing blackjack, roulette, baccarat, or any other live dealer games, the interactive nature of these experiences adds an extra layer of excitement to your gameplay.
Safety, Security, & Fair Play – Rating 5/5
Safety, security, and fairness are a few of the most important factors to consider before signing up at an online casino in Ontario, Quebec, British Columbia, or any other Canadian province/territory.
These aspects help to ensure a worry-free and enjoyable gaming experience, trusting that your personal information is protected, transactions are secure, and games are conducted with integrity.
Fortunately, Captain Cooks excels in this crucial category, and it has earned a perfect 5/5 rating from our team here at ATS.io. Allow us to explain why by answering some of the most important questions on the topic!
Is Captain Cooks Casino Legit?
Yes, Captain Cooks is a legitimate online casino. The platform is licensed by the Alcohol and Gaming Commission of Ontario (AGCO) and regulated by iGaming Ontario (iGO), ensuring that it adheres to strict standards of fairness, security, and responsible gaming.
Captain Cooks Casino is also licensed and regulated by the Kahnawake Gaming Commission, adding an extra layer of legitimacy to its operations. This dual licensing demonstrates its commitment to transparency and compliance with industry regulations.
Moreover, Captain Cooks Casino utilizes advanced encryption technology to safeguard players’ personal and financial information, ensuring a secure gaming environment.
With a reputation for reliability and a track record of providing an entertaining and fair gaming experience, Captain Cooks Casino can be trusted as a legitimate online casino option in Canada and beyond.
Who Owns Captain Cooks Casino?
Captain Cooks Casino is owned and operated by Apollo Entertainment Ltd. Apollo Entertainment is a respected and well-established company in the iGaming industry, and it’s also responsible for Grand Mondial, Luxury Casino, Golden Tiger, and several other popular online casinos in Ontario.
Is Captain Cooks Legal in Canada?
Yes, Captain Cooks is legal and available in all 13 Canadian provinces and territories.
As long as you meet the minimum age requirements for gambling in your province or territory (18 in Alberta, Manitoba, and Quebec; 19 everywhere else), you can legally access the platform and wager real money on casino games.
The online casino operates under licenses issued by respected regulatory bodies such as the Alcohol and Gaming Commission of Ontario (AGCO) and the Kahnawake Gaming Commission, ensuring compliance with Canadian gambling laws and regulations.
Captain Cooks Casino Customer Support – Rating 4/5
If you ever have any questions, problems, or concerns, you can seek help from the Captain Cooks customer support team in the following ways:
- Live Chat: Available 24/7 on the Website
- Email: [email protected]
- Phone: N/A
- Other: Captain Cooks Casino FAQ Page
During my team’s Captain Cooks review, I reached out to the casino’s customer service staff using the “Live Chat” option available on the website.
I’m happy to report that I received a response in just 1-2 minutes, and the support agent was very helpful, friendly, and knowledgeable! They answered all of my questions quickly and effectively, providing me with the assistance I needed.
Additionally, I found the FAQ page on the Captain Cooks Casino website to be quite comprehensive, covering a wide range of topics and addressing many common queries.
Overall, my experience with Captain Cooks Casino’s customer support was excellent, and I felt confident knowing that help was readily available whenever I needed it.
How Does It Compare to Other Canadian Online Casinos?
Now that you’ve learned all about Ontario’s Captain Cooks Casino, are you ready to find out how it stacks up against the competition? Here’s a quick overview of how the site compares to some of the most popular online casinos in Canada today:
Captain Cooks vs Spin Casino
First up, we have Spin! Spin Casino is one of the biggest and most popular gambling sites in Ontario and beyond, and it only continues to grow in popularity!
Compared to Captain Cooks, Spin has a bit of an advantage with its larger welcome offer for all new customers and a much more comprehensive live casino section, which provides an immersive gaming experience with live dealers and real-time gameplay.
However, Captain Cooks Casino takes the lead with its membership in the Casino Rewards Loyalty Program network. This means that players have the opportunity to unlock exclusive rewards, bonuses, and benefits as they play.
Captain Cooks vs PlayOJO
Next up is PlayOJO! Like Captain Cooks (and the other casinos being compared in this section), PlayOJO is fully licensed by the ACGO and regulated by iGaming Ontario, ensuring that you’re always protected and treated fairly as a player.
PlayOJO has an edge over Captain Cooks and most other Canadian online casinos with its innovative “No Wagering Requirements” policy. This means that any winnings you earn from sign-up bonuses and other promotions are immediately withdrawable and yours to keep!
On the other hand, Captain Cooks Casino deserves credit for its excellent customer support! The platform provides all users with 24/7 assistance via live chat and makes sure that you’ll always be able to get help when you need it.
Captain Cooks vs Casino Days
Last but not least, Casino Days is a popular online casino in Ontario that deserves your full attention!
First, it’s important to understand that Casino Days has a big advantage over Captain Cooks when it comes to payout times. Casino Days typically offers faster payout times compared to Captain Cooks, which is a significant advantage for players who prioritize quick access to their winnings.
Casino Days also has an edge with its better selection of modern and trendy games, catering to players who seek the latest and most exciting gaming experiences.
Final Thoughts & Overall Rating: 4.0/5.0
And that’s about it! We’ve officially covered everything you need to know about Canada’s Captain Cooks Casino and what it has to offer players all over the Great White North and beyond.
Now, only one question remains: should you sign up and start playing today? Well, that depends.
If you’re looking for a wide range of games, reliable customer support, and the potential for exclusive rewards through the Casino Rewards Loyalty Program, Captain Cooks could be an excellent choice for you.
That said, when making your decision, it’s also important to consider some of the site’s biggest downsides: no mobile app, high wagering requirements on bonuses, and slow payout times (compared to some of its competitors).
Overall, with a solid rating of 4.0/5.0, Captain Cooks Casino offers a compelling gaming experience with room for improvement in certain areas. If its strengths align with your priorities and preferences, it’s certainly worth giving a try!
Captain Cooks Casino Canada FAQ
Captain Cooks is an online gambling site that offers a wide range of casino games, including slots, table games, and progressive jackpots. It’s known for its safe and secure environment, impressive game selection, and participation in the Casino Rewards Loyalty Program, providing players with exclusive rewards and benefits.
No, Captain Cooks Casino does not have a dedicated mobile app for iOS or Android devices. However, the casino’s website is mobile-friendly, allowing players to access and enjoy their games on smartphones and tablets through web browsers.
